Legal Documents
Privacy & Terms of Hire
Privacy Policy
This policy explains what personal information we collect when you hire a vintage telephone guestbook from Something Borrowed, how we use it, and your rights under UK data protection law.
Section 01
Who We Are
Something Borrowed is the data controller for the personal information you provide when making a booking. We are a wedding telephone guestbook hire service based in Derby, delivering across the United Kingdom.
Privacy contact
Section 02
What We Collect
When you make a booking we collect the following information:
- Your full name and contact details (email address and phone number)
- Your wedding date and venue details
- Your billing and delivery address
- Payment information (processed securely via Stripe; we do not store your full card details)
We do not collect any special category data (such as health information or political views).
Section 03
Why We Use It
We use your information to process your booking, arrange delivery and collection of the telephone, and take payment. Our lawful basis is the performance of a contract with you (Article 6(1)(b) UK GDPR).
We may also send a brief follow-up after your wedding to ask how everything went and to request a review. You can opt out of this at any time by replying to any of our messages or emailing us directly.
Section 04
Who We Share It With
We only share your data with:
- Stripe, our payment processor, to securely handle your card payment
- Delivery partners, where we use a courier to transport equipment to your venue
Both are bound by appropriate data processing agreements. We do not sell your data or share it for marketing purposes.
Section 05
How Long We Keep It
We keep your booking record for 6 years following your wedding date, in line with standard contract limitation periods under English law. After that period your data is securely deleted.
Section 06
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request deletion of your data (where we are not legally required to keep it)
- Restrict or object to its processing
- Receive your data in a portable format
To make a request, email us at hello@somethingborrowed.co.uk and we will respond within one calendar month.
If you are unhappy with how we handle your data you may complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Section 07
Policy Changes
If we update this policy we will post the revised version on our website with an updated date. For material changes we will contact you directly if your booking has not yet taken place.